How to Delete Your TideLight Account

We’re sorry to see you go. If you'd like to delete your Tidelight account, we're here to help make the process as simple as possible.

What Happens When You Delete Your Account

• All of your personal data and preferences will be permanently deleted.

• You’ll no longer be able to access your device settings via the app.

• This action is irreversible.

Request Account Deletion

You can request to delete your account in either of the following ways:

1. Submit a Request via Our Support Portal

Visit https://support.tidelight.co.uk and submit a support ticket requesting account deletion.
Please make sure to include the email address associated with your account.

2. Email Us Directly

Send an email to support@tidelight.co.uk with the subject line:
“Account Deletion Request”
Include the following details in your message:

• Your full name

• The email address linked to your account

• A short confirmation that you'd like your account deleted

What Happens Next

Once we receive your request, our support team will confirm the deletion within 3–5 working days. You’ll receive a confirmation email when your account has been removed.

If you have any questions or would like to share feedback before you go, we’d love to hear from you.

Thank you for being part of the TideLight community.