How to contact Support?

Modified on Fri, 21 Mar at 8:39 AM

We’re here to help! At Tidelight, we’re dedicated to providing the best support possible. Before reaching out, we kindly encourage you to explore our Knowledge Base. It’s packed with answers to common questions, troubleshooting tips, and helpful guides that might resolve your query right away.


If you still need assistance, our friendly support team is just a call or email away.


Log a call in the portal


The best way to get hold of us is to fill in a support request here


Email us


For non-urgent inquiries, feel free to email us at support@tidelight.co.uk
We aim to respond to all emails within 1-2 business days.


Helpful links



Thank you for choosing Tidelight. We look forward to assisting you!

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